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| Processing Your Request® | ||
To our valued customers We apologize for any delays in processing your requests for drivers . Because of the very rapid pace of development in the hand-held market, including portable keyboards, we have been obliged to change our policy on issuing drivers. Unlike Windows devices where typically only three or four drivers are sufficient to service every pc on the market, there is a huge and growing variety of hand-held devices. We have now developed in excess of 100 drivers that enable our keyboard to be used with hundreds of different PDA/Pocket PC/and cellphone devices. This trend is escalating with the need to provide drivers for devices using the Symbian operating system. The cost to develop drivers is very high. Until now, we have supplied drivers free, which means that whenever an owner of a Pocketop keyboard has upgraded to a new hand-held device, he or she has been able to continue to use the keyboard without incurring further expense. It has also come to our attention that users of portable keyboards purchased from our competitors download and use our free drivers because of their enhanced functionality and compatibility. For these reasons, we have introduced a registration and payment policy for drivers. Purchasers of our keyboards must register with us and pay US$10 to $15 for each driver. We believe this is a modest price compared with our costs, and will help us get new drivers out in a timely fashion to meet your needs and the increased number of new devices entering the market. |
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